FREQUENTLY ASKED QUESTIONS

Basic Information

Flexible Deposit Options - Direct Deposit

  • Up to 3 bank accounts per employee
  • No third party involvement
  • Employees can bank with any bank or credit union in Canada
  • No extra charges
  • No special software required
  • Save time and money by eliminating the need for payroll cheques
  • Simply set up the account information on our secure site and you are ready to go!
  • Cheque Processing

Filing of Government Remittances

Never fear paying late penalties for remitting your government source deductions late. We ensure your taxes are remitted right on time, every time.

  • We produce your T4’s and T4A’s and Relev 1
  • We produce your Records of Employment (ROE’s)
  • We file monthly Government source deduction (CPP, EI, Federal & Provincial Taxes and EHT) remittances
  • We provide updated tax tables FREE!
  • We stay current on ever-changing tax rules and regulations so you don’t have to

Pay Stub Options

E-stubs

  • Deluxe Payroll will automatically send e-stubs to your employees inbox.
  • Have some or all of your employees receive their pay stubs via e-mail to the e-mail address they provide.
  • E-stubs are password protected! No worries of paper stubs being misplaced
  • Perfect for remote employees

Print pay stubs from your desk PC

  • Choose to print your employees pay stubs right from your desk.
  • Eliminate courier fees by printing pay stubs on site.

Self-sealed pay stubs

  • We can produce self-sealed pay stubs that are couriered to your company each pay day.

Over 50 FREE Reports

Deluxe Payroll offers a wide selection of payroll reports. Everything you need to run a clean and concise payroll. All payroll reports are provided in a .pdf format and available instantly online once your payroll is processed. This eliminates the need for printed reports to be couriered to your location. Save time and money as well as being environmentally friendly. Your electronic payroll data is fully downloadable into Microsoft Excel, for your convenience.

  • Time Cards – Audit and Calculation Report
  • General Ledger Summary Report
  • Source Deduction Remittance Summary Report
  • WCB Report
  • Payroll Register
  • Vacation Accrual Report
  • Deduction and Year-to-date register
  • Deduction Listings
  • Statement of Earnings and Deductions (Pay Stubs)
  • E.I. Record of Employment Detail
  • R.O.E. Form
  • Total Funds Withdrawn
  • Invoice for Fees
  • Employee Profile Changes
  • Employee Profile Additional Banking Information Changes
  • Employee Profile Deduction Changes
  • Employee Name and Address
  • Employee Telephone List
  • Seniority Listing in date sequence
  • YTD Hours/Earning Listing
  • Download Complete Reports Legend PDF (167 KB)

Unlimited Support

The professionals at Deluxe Payroll have the specialized training needed to manage your payroll, large or small, efficiently and accurately. Our team will get your payroll out on time, and ensure that your business is complying with all payroll tax obligations.

  • Unlimited technical support.
  • No need to subscribe to costly support plans – it’s included!
  • Dedicated payroll experts that know you and your company.
 

Unlimited Support


The professionals at Deluxe Payroll have the specialized training needed to manage your payroll, large or small, efficiently and accurately. Our team will get your payroll out on time, and ensure that your business is complying with all payroll tax obligations.

Unlimited technical support.

Unlimited technical support.

support plans

No need to subscribe to costly support plans – it’s included!

Payroll experts

Dedicated payroll experts that know you and your company.

Have Questions?

Get Payroll Pricing

Get Started

We are excited to connect with you regarding payroll pricing.


Find your solutions

Never fear paying late penalties for remitting your government source deductions late. We ensure your taxes are remitted right on time, every time.