Customer Testimonials

Deluxe Customer Testimonals

Don't Take Our Word for It; Just Ask Our Customers!

At Deluxe, we treat every order like it's our only order. That means listening to your needs, answering your questions, following-up with your requests, and getting it right the very first time. That's the core of our business model and a conviction we believe in very deeply. You'll recognize it when you do business with us, and that's what will bring you back again and again.

The flashlights arrived yesterday and look great! I can’t tell you how much I appreciate everyone’s help in making this happen a week earlier than originally planned! I will definitely spread the good word about Deluxe to my associates here at UCSF.

Roger
UCSF Meidcal Center
San Francisco, CA

9/18/2018

The waterbottles we ordered for our students here at Driswood Elementary were a HUGE success. We will be placing another order again next year. Thanks.

Sue
Driswood Elementary School
Shanandoah Junction, WV

9/18/2018

Thank you for helping us find the right products to give players at our 11th annual golf tournament. The quality is excellent and you made our logo look sharp. Thanks for your excellent products and service.

Robert
Mary Lanning HealthCare Foundation
Hastings, NE

9/18/2018

As a VERY small organization on a very tight budget, I’m used to being brushed aside by vendors and used to receiving very poor customer service. I sometimes just give up on a project when it’s clear that the efforts to get anywhere are too daunting.

When I first went looking for this product over a year ago, I was not welcomed by the several vendors I investigated. Until I ran across Deluxe.com. Not only were your prices competitive and your website very easy to use, your customer service has been fantastic. The fact that you treated my inquiry seriously was the MAIN factor in my choosing you last year.

Your supplier being out of stock is disappointing, but that is substantially mitigated by the great effort your staff has put into trying to make it work out better. I know it takes valuable time and effort to sustain this level of service, but I want to let you know that it has paid off with me in terms of continued customer loyalty.

Kevin
Lion Den, Inc.
Weldon Spring, MO

9/18/2018

Just wanted to say thanks. My boss loves the pens and insulated bag you all did for us. They are super nice quality!

Gregory
University Settlement Beacon
New York, NY

9/18/2018

I again wanted to thank you for all your help. The sunglasses have been a huge success. This past weekend I was in San Diego at the Clinton Global Initiative University conference. The conference brings students from around the world and across the country, all who have made a commitment to address a global issue including poverty alleviation, education, climate, human rights, and public health. President Clinton now has a pair of Carolina Blue and Buffalo Bills player, George Wilson has a kelly green pair!!

Lauren
College of Wooster
Wooster, OH

9/18/2018

Deluxe has been able to provide exactly what we wanted. They've catered to our needs and built a custom website for us instead of providing a cookie-cutter eCommerce site. In regards to cost savings, in a year we probably saved $200,000 by utilizing Deluxe's services.

The vendor we had used prior to Deluxe supplied an inferior website, made us pre-purchase of all the items, offered a limited item selection, and charged us storage fees and fulfillment fees, in addition to the setup and maintenance costs for a poor website. Making the switch to Deluxe was a no-brainer.

It has been a win-win situation, for both our customers and for us. Thank you, Deluxe. I look forward to working with you!

Mitchell
National Guard, Educational Services Division
Washington, DC

9/18/2018

Thank you for helping with my order, it looks great! I appreciate the help you gave to get this taken care of, I would use your company again!

Suzett
Pleasant Valley Junior High
Bettendorf, IA

9/18/2018

I worked with @Deluxepromos for totes at my job & they were great!

Erin
Boston, MA

9/18/2018

The product turned out great, and when I asked for it to get here sooner, you guys made it happen! I really appreciate it.

Matt
AlphaGraphics
Hillsboro, OR

9/18/2018

I just want to take a moment to tell you how pleased with our with your product and your service. We are a very satisfied customer and we hope to do more business with you in the future.

Terry
Rogers High School
Newport, RI

9/18/2018

The pens arrived in time for our event and they were beautiful, thank you so much for your excellent service.

Gail
Faith Fellowship Community
Sacramento, CA

9/18/2018

I received the shipment and the bags were a big hit. Thanks so much for your help.

Lisa
The Wesley Center
Woodworth, LA

9/18/2018

Your service, the prompt help and communications and of course – the finished product were all excellent. We love the bags and the print quality. Thank you!

Yoav

9/18/2018

We love them – will definitely look to your company again –

Kari
Carlon Wagonlit Travel Meetings & Events
Minnetonka, MN

9/18/2018

In a word...TERRIFIC---Great product----super, super, super service---

Thanks Deluxe!

Kendall
Oconee Schools
Watkinsville, GA

9/18/2018

Hello--I have received my theromoses. I was really happy with my experience at Deluxe. I thought the customer service was great. I even got a contact after one thermos was printed because the colors were running a bit with some small letters, the printers were concerned, and we were able to make a change that had a good outcome, I appreciated the initiative on that.

I am very satisfied with my experience and will come back to Deluxe.

Rhonda
Michigan State University
College of Education
East Lansing, MI

9/18/2018

I wanted to personally thank you on behalf of our entire marketing department. We needed to rush an order and, despite the difficult circumstances, you guys delivered a quality product and greatly exceeded our expectations. The bottle openers were a major hit at the show and we look forward to a long relationship with Deluxe.com down the road. Expect referrals!

Daniel
MyBuys
Ann Arbor, MI

9/18/2018

We are happy with your product and it arrived earlier than I expected so BONUS : I will definitely keep Deluxe on file for any future project!

Carolina
Loyola Marymount University
School of Education
Los Angeles, CA

9/18/2018

You guys are amazing!!!! Thank you! We can't wait to receive them and fill them up for our kinders. Thank you!!!!

Cindy
Hillsboro School District
Hillsboro, OR

9/18/2018

What our Customers Say

  5 / 5

Published 9/01/2021 by nicholedickensheets
The quality is always great! They get it right every time! Easy order process.

  5 / 5

Published 8/10/2021 by AshleyWebre
In the past I ordered a custom 11oz mug. I was trying to get the 15oz this time with the same image and was worried that the quality wouldn't be good enough to translate. Allison and others from Deluxe assured me it would come out perfectly. Took the time to address my concerns and needs promptly. The image and the mugs were perfect! Will be ordering again soon!

  5 / 5

Published 8/02/2021 by drsylvester
We purchase our carry bags from Deluxe and they are excellent quality. Their customer service staff is very pleasant to speak to and very prompt to address any questions or concerns.

  5 / 5

Published 7/29/2021 by pamelaglad
Came out exactly as proofed. Will be great for my paper campaign
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