Customer Testimonials

Deluxe Customer Testimonals

Don't Take Our Word for It; Just Ask Our Customers!

At Deluxe, we treat every order like it's our only order. That means listening to your needs, answering your questions, following-up with your requests, and getting it right the very first time. That's the core of our business model and a conviction we believe in very deeply. You'll recognize it when you do business with us, and that's what will bring you back again and again.

I just want to send a short note of Thanks to you and your team. I received the bags earlier than expected and am EXTREMELY pleased with the quality, artwork, and service over all. You all have definitely exceeded my expectations. Many thanks to Margaret for her follow through to ensuring that my artwork was at its best and that I responded timely.

Your service is truly appreciated.

Best wishes,
A Satisfied Customer

Kita
Creative Director
Brand [U] Inc.

9/18/2018

We received the order today! You guys are the best! The staple puller is perfect and your turn-around time is unbelievable! You are now our number one choice for ordering giveaways.

Thanks for great service.

Best regards,

Nancy

Marketing Manager
Leader Services
Hazleton, PA

9/18/2018

I want to let you know as a small business person, with a very small order - you made me feel special!! I know where I will place all my future orders for promotional items. Who said the internet is impersonal!

Thank You,

Gail

Cognitians
Dayton, OH

9/18/2018

Just got the headbands. They are excellent! Thank you so much for the rush delivery - this is by far the best customer service I have had.

Look forward to working with you again in the future.

Regards,

Ankit

Washington, DC

9/18/2018

We received our order (65 Cutter & Buck charging stations) last Friday morning and wanted to take a moment to share our thoughts and appreciation of our experience with Deluxe.com.

First, your online ordering process was so simple and the initial information provided all the details we needed to make a decision, up front (pricing, shipping timeline, artwork specs, etc.). Then, the follow-up message from you was a great one-on-one touch and went above and beyond normal customer service activity (this step has become extinct with most online shopping venues). The artwork proof supplied was very realistic (i.e. visual diagrams) and aided greatly in the approval process. We also noticed that our items arrived a full week ahead of the original estimated date. Then, there are the items themselves…exceed expectation in every way (quality, presentation, imprint, etc.). Thank you for taking care of our holiday shopping needs this year. We plan to visit Deluxe.com again, soon!

Warmest regards,

Amy
Sales & Marketing Coordinator
DAKOTACARE
Sioux Falls

9/18/2018

I just wanted to let you guys know what an awesome job you guys have done for usin the past 3 years! We have an annual Halloween party that we always wait too late to order the commemorative cups for, but your company has managed to meet our deadlines and surpass our expectations. For this, we just wanted to say thanks & that Deluxe Rocks, and they have helped make our parties quite notorious!

Brian Reed
Austin, TX

9/18/2018

Thanks for the buttons. You did a great job. Gracie loved them and so did everyone else at her school. I wanted to congratulate your company on their professionalism. You put smiles on many faces today. Thanks again for all your help.

Jeff
Associate Director of Metabolic Studies
Catalina Research Insitute
Chino, CA

9/18/2018

Just wanted to say a big THANK YOU! The order arrived and we loved them--especially my son. The kids (and moms) at the party just kept talking about how AWESOME they were ;) Thanks again to everyone who worked on the order--from start to finish everyone went above and beyond to get these to me on time at no extra cost! I'll definitely be a return customer!

Connie
Attorney Law Office of R. Bruce Macmurdo, LLC
Baton Rouge, LA

9/18/2018

Just wanted to say a big THANK YOU! The order arrived and we loved them--especially my son. The kids (and moms) at the party just kept talking about how AWESOME they were ;) Thanks again to everyone who worked on the order--from start to finish everyone went above and beyond to get these to me on time at no extra cost! I'll definitely be a return customer!

Connie
Law Office of R. Bruce Macmurdo, LLC
Baton Rouge, LA

9/18/2018

The water bottles arrived on Friday, and they look great!

Thanks, and we’ll definitely use Deluxe again in the future!

Liz
Educator/Coordinator for Discovery Gallery Programs
Denver, CO

9/18/2018

We just received the water bottles and wanted to let you know that they look great and want to say thank you for getting them to us so quickly.

Thanks,

Denice
Customer Care Associate
Precision Photo-Fab, Inc
Precision Specialty Fab, Inc
Buffalo, NY

9/18/2018

I just wanted to write to you and let you know that i was very pleased with the products and happy with everything. You guys delivered good prices, great customer services, honest and good products. Once again thank you for your help and i will definitely recommend you guys to other and will work with you guys in the future.

Best Regards,

Eddie
Fresh Out The Box
Palm Desert, CA

9/18/2018

I just wanted to write to you and let you know that i was very pleased with the products and happy with everything. You guys delivered good prices, great customer services, honest and good products. Once again thank you for your help and i will definitely recommend you guys to other and will work with you guys in the future.

Best Regards,

Eddie
Fresh Out The Box
Palm Desert, CA

9/18/2018

Awesome customer service!

I just want to say how happy I am with my order! I talked with a CSR for about 10 minutes and he made sure that my order would arrive by June 5th. It just arrived yesterday and I am very pleased! I just wanted to let you all know that you're doing a great job and that if I ever need other imprinted materials, I will go through you again.

Thanks again!!

Blythe
Shelton Jeycees
Shelton, CT

9/18/2018

We just received the pharmacy bags with our logo printed on them.  GREAT JOB!  We absolutely love them.  Thanks so much for the speedy service, we were actually expecting them on Monday.  FANTASTIC!!!!  We couldn’t be more pleased!

Thanks,

Janise
Synergy Partners LLC
Customer Service Representative II
Detroit, MI

9/18/2018

.. we got our shirts and visors earlier today...  Man, they look great. Everyone we've shown them to, loves them. You guys did a great job! I really appreciate everything YOU and your company has done for us. This has been a long process over a short period of time and I thank you personally for helping me get through this and no good deed goes undone...

Chris

Director of Marketing
Benchmark
Tuscaloosa, AL

9/18/2018

You have been absolutely spectacular. I have completed the order. I got a better outcome and a better price than I could ever have hoped for, and you were so kind to go back and forth with me for what is, in the grand scheme of things, a small order...

Thank you again and again,
Amy
Houston, TX

9/18/2018

Just want to say thank-you so much for all your help. I got an email today saying the products will be delivered tomorrow – amazing! I can’t wait to see them when we arrive in NY! Thank-you again for making this ordering process painless– it was a world of different from our last vendor!!

Megan
RIPPLE
Business Operations Manager

9/18/2018

Please tell your Team that we have been VERY impressed! I have been working with another company and it has been one problem after another!! Constant revisits to the colors, they can't get the quantity we need, this item is oversees and they can't get it until June, the vendor requires a 500 count minimum… on and on… I couldn’t BELIEVE how fast you had found our items, got the logo ready, sent him an example, could get the amount we needed, could meet our incredibly tight deadline, AND could do it for less money!!!! INCREDIBLE!! And to boot, I was informed that the order will be here sooner than you originally promised! I ask, DOES IT GET ANY BETTER?!?! You guys are wonderful!

My sincere thanks to You and Your FANTASTIC Team! It is truly obvious the hard work and determination you put into your work!

Will definitely be talking with you again soon for more orders!

Sincerely,
Ray
Frito-Lay, Business Innovation
GES Project Manager

9/18/2018

The bags were a hit at the convention for us! I really enjoyed working with you, as you made it incredibly easy with how fast and on-time you turned them around, how you were able to accommodate our budget, and how patient you were with all my questions and requests! Definitely want to work with you all again, and thank you VERY much for your help!

Here's a link to Coin-Op TV that had a mention of your bag!

http://www.thestream.tv/watch.php?v=1297
Please see about 11 minutes in: 11:09-11:45

Thank you!

Jennie
San Francisco, CA

9/18/2018

What our Customers Say

  5 / 5

Published 9/01/2021 by nicholedickensheets
The quality is always great! They get it right every time! Easy order process.

  5 / 5

Published 8/10/2021 by AshleyWebre
In the past I ordered a custom 11oz mug. I was trying to get the 15oz this time with the same image and was worried that the quality wouldn't be good enough to translate. Allison and others from Deluxe assured me it would come out perfectly. Took the time to address my concerns and needs promptly. The image and the mugs were perfect! Will be ordering again soon!

  5 / 5

Published 8/02/2021 by drsylvester
We purchase our carry bags from Deluxe and they are excellent quality. Their customer service staff is very pleasant to speak to and very prompt to address any questions or concerns.

  5 / 5

Published 7/29/2021 by pamelaglad
Came out exactly as proofed. Will be great for my paper campaign
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